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Partners
Customers

Aditi Technologies

Alcatel-Lucent

AMC Cookware

AOL LLC

Aspire Communications Co. Ltd.

AztecSoft

Business Objects Software India Private Limited

Cranes Software International Limited

Cyberwerx Software Solutions Pvt. Ltd.

DaimlerChrysler India Private Ltd.

Datafarm Private Limited.

DELMIA Solutions Private Limited

DELL International Services India Private Limited

Digital Circuits Private Limited

eka Software Solutions

FaceTime Communications

Gandiva Inc.

GMR Group

Hewlett-Packard India Pvt. Ltd.

i2 Technologies

IBM India Private Limited

i-flex solutions limited

iGate Global Solutions

Inatech Infosolutions Pvt Ltd

IPTEQ SECON Pvt. Ltd.

Ittiam Systems

Jam cracker

July Systems

Karnataka Bank Ltd.

Ketera Software India Pvt. Ltd.

Madurai Radha Transport

Mahr Metrology India

Management Dynamics

Medi Assist India Pvt Ltd

MetaLearn Services

Millennium Consultants, Inc.

MindTree Consulting

MultiMedia Computer Systems

Motorola India Private Limited

MphasiS Limited

OAT systems Software India Pvt. Ltd

Perot systems

Rambus

Razorsight Software Pvt. Ltd.

Samsung

Sarnoff Innovative Technologies Pvt. Ltd.

Sasken Communication Technologies

Satyam Computers

Smile Electronics

Sonoa Systems

SupplyFrame

Surf Communication Solutions

TeamLease Services

Telelogic (Abu Dhabi)

Thinksoft Global

Triad

Unisys Global Servces - India

Verismo Networks Inc

Wave Media Technologies Inc.

Wipro Technologies

SERVICE OFFERINGS

Triumph India offers its services in two ways:

     
Engagement
Models
Methodology
 
ENGAGEMENT MODELS
 
FIXED PRICE PROJECTS
For organizations willing to handover all or part of their technical communication requirements, Triumph India provides the option of fixed-price projects. Our ability to estimate and schedule projects in an efficient way has won accolades from our customers resulting in cost savings to them and enhancing our reputation in handling such projects.
Our team studies your requirements, develops a custom solution, manages the entire project, and delivers according to your specifications. The project can be done either in our documentation offshore center, or at your facility, or by using a combination of both. You can also outsource your existing/ongoing content development and management projects. We provide a solution that is specific to your needs, thereby resulting in cost savings without compromising on quality.
TIME AND MATERIAL PROJECTS
You will always get the right writer from Triumph India. We have a pool of 100+ writers, with experience ranging from 6 months to 12+ years. Since technical communication is our core competency, we know how to find, test, and train the best writers to meet your needs. We provide writers, both on short-term basis, and on long-term basis, according to your requirements.
 
METHODOLOGY
Our experience of working across domains and clients has helped us to develop our own methodology of a set of standard procedures to execute different kinds of projects.
This section introduces you to the methodology used by Triumph India in executing its projects across different domains.
DDLC
Triumph India’s quality model is based on the Document Development Lifecycle (DDLC). The phase-wise DDLC has been developed carefully to suit both the documentation development structure and the software development cycle, which forms the basis for documentation.
 
The DDLC includes five phases. They are:
Requirement Phase
In this phase, the groundwork is prepared by understanding the customer’s requirements, target audience, and the product.
Understand the project
Gather source information
Interview the Project Manager or concerned person
Go through the demo of the project
Request for sample documents
Check the graphics (provided by the client or created/captured by Triumph)
Review mechanism
Approval / Signoff method
Design phase
In this phase, Table of Contents (TOC), layout design or template, and style guide are created. The design phase is applicable only for ground-up development projects and not for maintenance, enhancement, conversion, or porting projects.
Create and review TOC
Create and review style guide or adopt a standard one
Create and review templates
Development phase
In this phase, depending on the project type, new content is developed, existing content is enhanced, or document is converted from one environment to another.
Go through the demo of the project
Interview the SME
Gather source information
Test the application or product for functionality
Request or capture graphics
Write document content
Self review
Update the document, if required
Verify the document
Document submitted for approval
Review phase
In this phase, the document is reviewed (self, peer, technical, and final) against the requirements specification document, the template, and the style guide.
Peer review
Technical review
Editorial review
Final review
Release phase
In this phase, content is released in the desired format and evidence of document closure is procured.
Release (final/intermediate)
- Soft copy
- Hard copy
Signoff
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